Delivery 

We offer tracked delivery both within the UK and internationally.

UK Delivery

• 48 Hr Tracked (Under 2kg) – £4.00
• 48 Hr Tracked (Over 2kg) – £7.00
• 24 Hr Tracked (Under 2kg) – £5.00
• 24 Hr Tracked (Over 2kg) – £10.00

Europe 

• Express Courier – 3-5 working days – (Small items) – £12.00
• Express Courier – 3–5 working days (0.5kg -2kg) – £28.00
• Express Courier (over 2kg): 3–5 working days – £40.00

USA Delivery

• Express Courier – 3-5 working days – (Small items) – £15.00
• Express Courier – 3–5 working days (0.5kg -2kg) – £25.00
• Express Courier (over 2kg): 3–5 working days – £35.00

International

• Express Courier – 3-5 working days – (Small items) – £15.00
• Express Courier – 3–5 working days (0.5kg -2kg) – £25.00
• Express Courier (over 2kg): 3–5 working days – £35.00

Dispatch

• Ready-to-ship items are usually dispatched within 1–2 working days
• Gift boxes (including Deluxe Gift Boxes) are made to order and typically require 3–5 working days to prepare before dispatch

Orders placed on weekends or UK bank holidays will be processed on the next working day.

Once your order has been dispatched, you will receive tracking details where available.

International Delivery Information

We aim to provide a smooth international shopping experience.

For orders outside of the UK, you may be subject to import duties and taxes once your order reaches your country. These charges are the responsibility of the customer. We recommend contacting your local customs office for further information.

Please note we are unable to deliver to P.O. Box addresses.

Promotions

From time to time, Apple & Pink may offer complimentary delivery promotions.
Sign up to our newsletter to be the first to know.

Returns & Exchanges

We hope you love your Apple & Pink pieces, but if something isn’t quite right, we’re here to help.

Returns

• Full-priced items: return within 28 days of receipt
• Sale items: return within 14 days of receipt
• Items must be unused, in original condition, and with all tags attached

To request a return, please contact us at:
info@appleandpink.com

We will provide the return address and full instructions.

Please note:

• If you simply change your mind, the return shipping cost is the responsibility of the customer.
• If the item is damaged, defective, or we made an error, we will cover the return shipping and provide a prepaid label.
• We recommend using a tracked service, as we cannot be responsible for items lost in transit

How To Exchange An Item

If you would like to exchange an item, please contact us and we will do our best to reserve your preferred item (subject to availability).

• Exchanges must be requested within 28 days of receipt
• Sale items are not eligible for exchange

Gift Returns

If you have received an Apple & Pink gift and would like to return or exchange it, please contact us at:

info@appleandpink.com

Please include the order number where possible so we can locate the purchase.

Faulty Or Incorrect Items

If you receive an item that is faulty or incorrect, please contact us within 48 hours of delivery at:

info@appleandpink.com

We will resolve this as quickly as possible.

Refunds 

Once your return has been received and inspected:

• Refunds will be processed within 5 working days
• Funds may take 3–5 additional working days to appear in your account, depending on your payment provider

Delivery charges are non-refundable unless the item is faulty.

Need Help?

If you have any questions at all, please don’t hesitate to get in touch:

info@appleandpink.com