Introduction 

This Privacy Policy explains how Apple & Pink collects, uses, and protects your personal information when you use our website or interact with us.

By using our website or providing your personal information, you agree to the terms outlined in this policy.

What Personal Information Do We Collect?

We may collect personal information when you:

• Place an order
• Purchase a gift voucher
• Register or create an account
• Subscribe to our newsletter
• Contact us or request support
• Interact with us via social media
• Enter competitions or promotions
• Browse or use our website

What Information Do We Hold?

We may collect and store the following types of personal data:

• Name
• Email address
• Phone number
• Billing and delivery address
• Account password
• Payment information (processed securely via third-party providers)
• Purchase history
• Communication history with us
• IP address, browser type, device information, and usage data
• Marketing and communication preferences

How Do We Use Your Personal Data?

We use your personal information to:

• Process and fulfil your orders
• Deliver products to you
• Provide customer support
• Send order updates and service communications
• Process payments and refunds
• Prevent and detect fraud
• Improve our website and services
• Send marketing communications (only if you have opted in)

Cookies

Our website uses cookies to improve your browsing experience and understand how our site is used.

Cookies do not contain personal information. You can choose to disable cookies through your browser settings, although some features of the website may not function properly if cookies are disabled.

Marketing Messages 

If you have opted in, we may send you marketing emails about our products, updates, and offers.

You can opt out at any time by:

• Clicking the “unsubscribe” link in any email
• Contacting us at info@appleandpink.com

Unsubscribing from marketing communications will not affect service emails such as order confirmations or delivery updates.

Sharing Your Information 

We do not sell your personal data.

We may share your information with trusted third parties who help us operate our business, including:

• Payment providers
• Delivery and logistics partners
• Website hosting and IT service providers
• Marketing and analytics providers
• Fraud prevention and legal authorities where required

We may also share anonymised, aggregated data that does not identify you personally.

Your Rights

Under data protection law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Object to or restrict certain types of processing
• Withdraw consent for marketing at any time
• Lodge a complaint with a data protection authority

To exercise any of these rights, please contact us at info@appleandpink.com.

Data Retention 

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, and reporting requirements.

Changes To This Policy  

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Apple & Pink
Email: info@appleandpink.com