Terms & Conditions

Please read these terms carefully before using our website or placing an order

Introduction 

These terms and conditions govern your use of the Apple & Pink website and the purchase of our products. By placing an order, you agree to be bound by these terms.

We take your privacy seriously. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.

If you have any questions, please contact us at info@appleandpink.com.

 

Orders

By placing an order, you are making an offer to purchase goods subject to these terms. All orders are subject to acceptance and availability.

Once your order is placed, you will receive an email confirming receipt. This does not constitute acceptance. A contract is formed only once your order has been processed and dispatched.

Payment will be taken at the time of order.

We reserve the right to refuse or cancel any order at our discretion.

 

Account Responsibility

If you create an account on our website, you are responsible for maintaining the confidentiality of your login details and for all activities that occur under your account.

Please notify us immediately at info@appleandpink.com if you suspect any unauthorised use of your account.

 

Pricing & Availabilty 

All prices are shown in GBP and are correct at the time of publication. Prices and availability may change without notice.

Delivery charges are applied at checkout where applicable.

 

Promotions

Promotions and discount codes cannot be used in conjunction with other offers unless stated otherwise.

Minimum spend requirements exclude delivery charges and gift boxes.

Sale items are excluded from promotions unless otherwise stated.

 

Product Information 

We take care to ensure product descriptions and images are accurate. However, colours may vary slightly depending on your device or browser.

All product descriptions are provided for guidance only and are not legally binding.

 

Delivery 

We aim to dispatch all orders as follows:

  • Ready-to-ship items: within 48 hours
  • Gift boxes (including Deluxe Gift Boxes): made to order and dispatched within 3–5 working days

 

Each of our gift boxes is thoughtfully prepared with care, ensuring every detail feels considered and special.

Orders placed over the weekend or on UK bank holidays will be processed on the next working day.

Once your order has been dispatched, delivery addresses cannot be changed. Tracking details will be provided where available.

For international deliveries, customs duties and taxes may apply and are the responsibility of the customer.

 

Returns & Exchanges

We hope you love your purchase, but if you wish to return an item:

  • Full-priced items: return within 28 days
  • Sale items: return within 14 days

Items must be:

  • Unworn and unused
  • In original condition
  • With all tags attached

Returns that do not meet these conditions may be refused.

To initiate a return or exchange, please contact us at info@appleandpink.com with your order details. We will provide you with the return address and further instructions.

Refunds are processed within 5 working days of receiving your return. Please allow additional time for funds to appear in your account.

Please note that return postage costs are the responsibility of the customer. We recommend using a tracked service, as we cannot be held responsible for items lost in transit.

 

Payments

All payments are processed securely via trusted payment providers, including Stripe.

We do not store your payment details.

 

Privacy 

We respect your privacy and handle your personal data with care.

For full details, please refer to our Privacy Policy.

 

Intellectual Property 

All content on this website, including images, text, and branding, is the property of Apple & Pink and may not be used or reproduced without permission.

 

Liability

We take care to ensure our website is accurate and functions correctly. However, we do not guarantee uninterrupted or error-free access.

Apple & Pink shall not be liable for any indirect or consequential loss arising from the use of this website.

 

International Orders

We welcome orders from outside the United Kingdom.

If you are purchasing from outside the UK, you are responsible for ensuring that the products comply with the laws and regulations of your country.

Any applicable customs duties, import taxes, or additional charges are the responsibility of the customer and may be payable upon delivery. We have no control over these charges and cannot predict their amount.

 

Governing Law

These terms are governed by English law. Any disputes shall be subject to the jurisdiction of the courts of England and Wales.

 

Contact Details

Apple & Pink
For all enquiries, please contact: info@appleandpink.com